Body
We suggest watching the Technician Training videos
in order.
Overview
In this video, you will learn how to create a new ticket within Work Management. This is the most common way you will create tickets as a technician.
Learning Objectives
Test your knowledge by completing the following tasks in your own TeamDynamix environment.
- View the pinned forms in the ticketing application in Work Management
- Use the Form drop-down to explore the forms available for each ticket classification
- Use a custom form to create an example ticket
Legacy Interface