Summary
In this video, you will learn about the relationship between forms, tickets, and ticket classifications.
Body
We suggest watching the Technician Training videos
in order.
Overview
In this video, you will learn about the relationship between forms, tickets, and ticket classifications.
Learning Objectives
Test your knowledge by completing the following tasks in your own TeamDynamix environment.
- Identify which classifications are active in the ticketing application in Work Management
- Explore the default forms for each active classification
Legacy Interface