Body
We suggest watching the Technician Training videos
in order.
Overview
In this video, you will learn how to use the ticketing application to find the work relevant to you.
Learning Objectives
Test your knowledge by completing the following tasks in your own TeamDynamix environment.
- Run one or more of the standard filters or reports in the ticketing application in Work Management
- Use the Filter to search for a subset of tickets
- Create a saved search
- Use the Edit My Searches option to delete a search
Legacy Interface