Summary
In this video, you will learn about the ticketing application interface, including the ticketing desktop and the navigation menu.
Body
We suggest watching the Technician Training videos
in order.
Overview
In this video, you will learn about the ticketing application interface, including the ticketing desktop and the navigation menu.
Learning Objectives
Test your knowledge by completing the following tasks in your own TeamDynamix environment.
- Access the ticketing application in Work Management
- Create an application desktop in the Tickets or Assets/CIs application
- Access the Tickets home base
- Explore the standard filters on the left navigation menu in the ticketing application
Legacy Interface