Using the Service Catalog

Summary

In this video, you will learn to how to navigate the Service Catalog and submit a ticket. As a technician, this may not be the usual path you take to submit a ticket, but it will be helpful to educate your clients on interacting with the Service Catalog.

Body

We suggest watching the Technician Training videos in order.

Overview

In this video, you will learn to how to navigate the Service Catalog and submit a ticket. As a technician, this may not be the usual path you take to submit a ticket, but it will be helpful to educate your clients on interacting with the Service Catalog.

Learning Objectives

Test your knowledge by completing the following tasks in your own TeamDynamix environment.

  • Access your organization's Service Catalog
  • Explore the different categories in your Service Catalog and the services within them
  • Submit a ticket using a service page in the Service Catalog

Details

Details

Article ID: 625
Created
Tue 4/28/20 12:46 PM
Modified
Tue 3/25/25 12:46 PM