Explaining the Actions Button in a Ticket

We suggest watching the Technician Training videos in order.

Overview

In this video, we will explore the functions that appear when you click the Actions button on a ticket.

Learning Objectives

Test your knowledge by completing the following tasks in your own TeamDynamix environment.

  • Explore the Actions menu on a ticket
  • Note the different Actions that are available to you
  • Complete a few of the functions in the Actions menu

Legacy Interface

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