Working with Ticket Tasks

We suggest watching the Technician Training videos in order.

Overview

In this video, you will learn how to work with ticket tasks, including creating new tasks as well as reviewing, updating, and editing existing ones.

Learning Objectives

Test your knowledge by completing the following tasks in your own TeamDynamix environment.

  • Create a ticket task on a ticket
  • Apply a task template to a ticket
  • Explore the differences between the Current Activities list and the Tasks/Activities tab on the ticket

Legacy Interface

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