We suggest watching the Technician Training videos
in order.
Overview
In this video, you will learn how to work with ticket tasks, including creating new tasks as well as reviewing, updating, and editing existing ones.
Learning Objectives
Test your knowledge by completing the following tasks in your own TeamDynamix environment.
- Create a ticket task on a ticket
- Apply a task template to a ticket
- Explore the differences between the Current Activities list and the Tasks/Activities tab on the ticket
Legacy Interface