Creating Tickets in Work Management

We suggest watching the Technician Training videos in order.

Overview

In this video, you will learn how to create a new ticket within Work Management. This is the most common way you will create tickets as a technician.

Learning Objectives

Test your knowledge by completing the following tasks in your own TeamDynamix environment.

  • View the pinned forms in the ticketing application in Work Management
  • Use the Form drop-down to explore the forms available for each ticket classification
  • Use a custom form to create an example ticket

Legacy Interface

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